BUS - Business

This course examines the processes and techniques involved in developing strong customer relationships in a global, professional environment. Students will explore how excellent customer service supports the company mission and purpose, builds the brand, and ultimately improves an organization’s performance. Students are provided opportunities to apply critical thinking to real world-scenarios and issues. Upon successful completion of the course, students will be able to apply best practices and communication methods to meet customer needs and expectations through positive customer experiences.

This course provides an overview to the environment of business. Students will be introduced to basic business functions and activities in the functional areas of business including management, marketing, human resources, accounting, and finance. Upon successful completion of the course, students, regardless of their career goals and paths will be able to explain how organizations successfully compete in today’s contemporary landscape.

This course will provide students with a sound foundation of ethics in business. Students will learn about concepts, processes, and best practices to make ethical business decisions. Upon completion of the course, students will be able to explain the relationship among stake holders, organizational success, and ethical business programs.

As the business environment rapidly changes in terms of political, technological, global, economic, and cultural diversities, these diverse and rapid changes have become an enormous task to manage. This course examines the constant change concept in the context of organizational application challenges. It focuses on realistic managerial situations and the techniques involved in managing change and responding to opportunities and threats.

This course acquaints the students with basic theories and skills, and applications concerning communications within an organization in respect to a manager's point of view. This course focuses on creation of processes, implementation, the communication process, and how a manager uses available skills and logical processes to solve problems. In addition, the course covers essential contemporary business communication including critical thinking, the internet, web, email, and other technological approaches and requirement for effective communication within a complex business environment. 

This course provides students with an in-depth overview of emerging technologies, with a particular focus on artificial intelligence and its application in modern business. Students will learn how organizations leverage technology to collaborate and share information online. The curriculum also covers the use of databases to drive data-informed decision making. Upon successful course completion students will have a comprehensive framework for leveraging technology to enhance organizational and professional performance in an AI-driven business landscape.

 

This course is a linkage between the theoretical concepts of the classroom to the actual working environment. This course provides the student experience in a chosen field of study. Through this experience, students are able to gain a practical understanding of work in the industry, experience on the job, enhancement of skills learned in the classroom, and contact with professionals in the business world. Students may work on either a full time or a part time basis for a 135 hrs. Students must have completed a minimum of 60 credits and a minimum of 12 semester credit hours in the business core.

This course introduces students to the basic principles of leadership that effective leaders use when managing/leading individuals and teams in organizations.  These include discussions related to personal traits, characteristics, and attributes, leadership competencies, motivation, group dynamics, power and politics, conflict resolution, and organizational culture.

This course approaches the decision-making process by developing rational methods to transform and simplify complex decisions.  Students will learn how to evaluate choices and actions while assessing certainty, uncertainty, and risk.  Both individual and group decision- making will be explored. Upon successful completion of the course, students will be able to improve their own decision-making skills as well as to help others make sound decisions for organizational effectiveness.

This course examines the characteristics of business organizational management in a contemporary environment. This course takes an in-depth strategic approach to the primary functions of management: planning, organizing, leading, and controlling. Students will be exposed to both practical application and theory while studying such topics as ethical management and leadership, human resources, leading teams, and monitoring performance. Upon successful completion of the course, students will be able to demonstrate how sound management processes and practices affect organizational success.

This course provides a basic understanding of how businesses use Six Sigma to proactively eliminate waste, reduce variation in business processes, and continually meet customer requirements and expectations.  Students will learn how to use Six Sigma tools and techniques to develop and sustain efficient operations applicable to any industry.  Upon successful completion of this course, students will be able to apply the tools needed to develop charters, build process and value stream maps, conduct root cause analysis, and implement corrective actions to ensure businesses competitive advantage.

This lab course provides students with an opportunity to apply Six Sigma methodology to practical work problems and issues. Students will use Six Sigma tools and processes to move through the different phases of DMAIC in a charter project. Upon successful completion of the lab course, students will be able to function successfully in a Six Sigma team environment.

This course illustrates how to manage information in context of different management roles within an organization, for instance, decision making, tactical, operational and business strategy. The core functions of an organization will be present in relation to a new era of global competition, technology, enterprise oriented environment, and how organizations approach these methods to sustain a competitive advantage in a constantly changing technological environment. Different frameworks of communication will be discussed within an organization, for instance, Local Area Network (LAN), Wide Area Network (WAN), Enterprise Resources Planning (ERP), and wireless network.

This course delves into the transformative impact of artificial intelligence on modern commerce, with a special focus on the Internet as a global marketplace through case studies. Students will learn cutting-edge strategies, tools, competencies, and business concepts, alongside the social issues associated with the rise of AI in e-commerce. Upon successful course completion, students will be able to identify AI-driven e-commerce products and services. 

This course examines the interaction among leadership, members of the organization, and organizational culture.  Emphasis is placed on enhanced decision-making and problem-solving skills, including conflict management.  Characteristics of functional and dysfunctional organizations will be studied, from both individual and group perspectives. Upon successful completion of this course, students will be able to align organizational goals and values with work-life balance in a learning organization.

This course is taken during a study abroad trip. While students are abroad, they will study a country's general business practices. The experience and course will focus on the other country's culture, geography, history, and politics. Upon successful course completion, students will be able to study the differences between business in the U.S. and business in that country.

This course explores the world of international business and examines national and international governmental controls and constraints that impact the environment in which the system operates. This course offers an in-depth analysis of business in foreign and global markets and international business in the context of cultural variances and governmental regulations. Upon successful completion of the course, students will be able to identify cultural, political, and economic factors when conducting business in a global environment.

This capstone course allows students to reflect upon and integrate organizational and leadership skills acquired throughout the program. Students will study organizational issues and problems and will offer solutions to these issues and problems through practical application of leadership skills.  Upon successful completion of this course, students will be able to develop multi-faceted plans to enhance organizational success.

This capstone course integrates concepts learned throughout the business program.  Emphasis is placed upon a practical, skills-oriented approach to strategic management, relative to the contemporary business environment where building and sustaining competitive advantage has become increasingly challenging.  This course captures the complexity of a global economy that demands enhanced critical thinking and decision-making skills.  Upon completion of this course, students will be able to implement a multi-disciplinary approach to making and implementing strategic business decisions.

This lab provides students the opportunity to implement the theories and concepts learned from the entire core Business program. It will focus on an interactive strategic management simulation. The simulation provides students with an opportunity to gain hands-on, "low-risk" experience in performing the functions of a CEO. They will have the opportunity to make strategic decisions, and observe the impact their decisions on business performance in a competitive market. They will end the experience with a greater appreciation for the interaction of a firm's key functional areas, including operations, marketing, R&D, and finance.

The purpose of this course is to provide the student with real-world work experience in a chosen business field within a shorter time frame then the 3 credit Senior Business Externship course. Students are expected to complete 45 hours of on-the-job work assignments for each 1 credit hour course, provide all relevant paperwork, including weekly progress reports and work attendance reports to their course faculty manager. In addition the student will complete a research project/paper related to the job experience. The externship is approved, managed and graded by the Department Head. Students must have completed all business core and have Department Head approval.

The purpose of this course is to provide the student with real-world work experience in a chosen business field within a shorter time frame then the 3 credit Senior Business Externship course. Students are expected to complete 45 hours of on-the-job work assignments for each 1 credit hour course, provide all relevant paperwork, including weekly progress reports and work attendance reports to their course faculty manager. In addition the student will complete a research project/paper related to the job experience. The externship is approved, managed and graded by the Department Head. Students must have completed all business core and have Department Head approval.

This course is intended to provide students an opportunity to experience a real-world, professional business situation and to apply the concepts, theories, and knowledge learned in the BSBA curriculum.  Through this externship, students will have the opportunity to gain first-hand knowledge and participation in a professional business environment.  This experience will allow the students to interact with management and contribute to a business’ operations with guidance and mentorship.  Students will be required to complete a written report, in addition to the required Externship paperwork.