300

This course introduces students to the basic principles of leadership that effective leaders use when managing/leading individuals and teams in organizations.  These include discussions related to personal traits, characteristics, and attributes, leadership competencies, motivation, group dynamics, power and politics, conflict resolution, and organizational culture.

This course approaches the decision-making process by developing rational methods to transform and simplify complex decisions.  Students will learn how to evaluate choices and actions while assessing certainty, uncertainty, and risk.  Both individual and group decision- making will be explored. Upon successful completion of the course, students will be able to improve their own decision-making skills as well as to help others make sound decisions for organizational effectiveness.

This course examines the characteristics of business organizational management in a contemporary environment. This course takes an in-depth strategic approach to the primary functions of management: planning, organizing, leading, and controlling. Students will be exposed to both practical application and theory while studying such topics as ethical management and leadership, human resources, leading teams, and monitoring performance. Upon successful completion of the course, students will be able to demonstrate how sound management processes and practices affect organizational success.

This course provides a basic understanding of how businesses use Six Sigma to proactively eliminate waste, reduce variation in business processes, and continually meet customer requirements and expectations.  Students will learn how to use Six Sigma tools and techniques to develop and sustain efficient operations applicable to any industry.  Upon successful completion of this course, students will be able to apply the tools needed to develop charters, build process and value stream maps, conduct root cause analysis, and implement corrective actions to ensure businesses competitive advantage.

This lab course teaches and reinforces the tools and techniques students need to engage and embrace Six Sigma in our ever changing world of business today. Six Sigma concepts, tools, and techniques are demonstrated by students as they prepare Six Sigma projects. The Six Sigma projects will provide students with an understanding of how to impact positive change in businesses across various industries. Students will identify an opportunity for improvement as it relates to their lab Six Sigma projects, and use charters, process mapping, failure modes and effects analysis, and other tools to implement a Six Sigma Associate's project.

This course illustrates how to manage information in context of different management roles within an organization, for instance, decision making, tactical, operational and business strategy. The core functions of an organization will be present in relation to a new era of global competition, technology, enterprise oriented environment, and how organizations approach these methods to sustain a competitive advantage in a constantly changing technological environment. Different frameworks of communication will be discussed within an organization, for instance, Local Area Network (LAN), Wide Area Network (WAN), Enterprise Resources Planning (ERP), and wireless network.

This course will examine various aspects of electronic commerce and will cross reference the Internet as a market place for global businesses. Strategies, tools, competencies, business concepts and social issues that surround the emergence of e-commerce will be explored. Students will develop an understanding of the current practices and opportunities that are inherent in electronic shopping, distribution, publishing, collaboration, as well as product and service marketing.

This course explores the basics of Total Quality Management (TQM) as a management approach to long-term success by building positive customer relationships. Strategy, data, and effective communication are combined to integrate quality into all facets of an organization while focusing on the organization’s culture, core values, and core competencies. Upon successful completion of the course, students will be able to apply TQM concepts, tools, and frameworks to build world-class organizations.